Integrity
Integrity is a value shared by all of our businesses
Our leadership on this theme is demonstrated by our commitment to transparency in disclosing information to the market and promoting an ethical and healthy business environment. This has allowed us to be recognized as a benchmark in governance and integrity practices.
Know more about our Integrity Program
Managed by the Risk, Integrity, and Audit Department, our Integrity Program implements several preventive and cultural initiatives, including communications and diverse training formats based on our corporate policies and Code of Ethics. Our Program focuses extensively on aspects of an integrity culture, which is periodically evaluated by an independent firm.
Governance Guidelines
Supported by our senior management, the Program is supervised by the Conduct Committee and guided by the principles of our Code of Ethics and corporate policies, whose guidelines are approved by the Board of Directors. It addresses priority issues as anti-corruption, fair competitive practices, anti-harassment and anti-discrimination, among other everyday topics.
To access our Code of Ethics and Corporate Policies, go to: https://ri.ultra.com.br/en/governance/bylaws-codes-and-policies/
Training and Communication
The permanent agenda of training and communication campaigns aims to consolidate the culture of integrity among all employees. As a key goal of the ESG 2030 Plan, the Company aims to position itself at the highest level of integrity culture, in addition to being a reference and a positive influence to its suppliers, business partners, customers, sector peers, and the business environment as a whole.
Risk Management, Audit and Control
Risk management follows the guidelines of the Corporate Risk Management Policy, approved by the Board of Directors, which establishes the main aspects to be monitored as well as the mitigation instruments and the roles and responsibilities of those involved in the process. It is an integrated model, which includes specific business management and the management of priority themes by Ultrapar’s senior leadership.
Themes are positioned in the Risk Matrix according to their level of impact and vulnerability and are categorized into five families: strategic and sustainability, financial, cyber, operational and integrity.
Internal Audit
Risk management works along the Internal Audit department, which is responsible for checking internal business procedures and internal controls of the business, identifying opportunities for improvements in the risk management process and contributing to update the risk map and the Integrity Program.
The area also performs internal financial and operational audits, following a planning approved annually by the Audit and Risk Committee, and carries out internal control effectiveness tests as part of the Sarbanes-Oxley (SOX) certification process, required for the financial statements presented to the American market.
Canal Aberto
Ultra Group offers an official and secure tool for employees and stakeholders to report any deviations from the Code of Ethics or any corporate policy. The channel can also be used to clarify doubts or seek guidance on corporate guidelines, policies and standards related to honest and ethical behavior within the organization.
Called Canal Aberto, our whistleblowing channel is operated by an independent company that treats information with confidentiality and diligence. Users are assured of anonymity if desired, confidentiality during the investigation, protection against retaliation, and an impartial and independent investigation conducted by the Risk, Integrity and Audit Department, an exempt and accountable body to the Board of Directors.
Canal Aberto is available 24/7, in Portuguese and English, and counts with accessibility tools. Call 0800 701 7172 or access in www.canalabertoultra.com.br.
